View our FAQs to find quick answers to any questions you may have
General information
For any inquiries, you can contact us through our contact page. Our support team would love to help answer any questions you have.
1. Go to the item page of the product that you would like to order.
2. Select the quantity of items that you would like to order and click “Add to Cart”.
3. Click "Check Out" in the pop up window.
4. In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method".
5. Click "Continue to payment method" on the next screen.
6. Then fill in your credit card information or via PayPal and click "complete order" to finish the transaction.
The payment methods we offer at checkout include:
- Amazon Payments
- Apple Pay
- American Express
- Discover
- Mastercard
- Visa
- Shopify Pay
Shipping & Delivery
Yes, we ship to most countries! If we do not ship to your location, we will notify you immediately at checkout.
Yes, we offer FREE worldwide shipping on all orders! You will not be charged for shipping at checkout.
We offer free worldwide shipping + tracking information on all orders. The average time for international shipping can be approximately 3-7 days. Your tracking number will be sent to your after your order has been processed.
Standard Shipping Times:
USA and Canada: 3 - 7 days
Oceania: 5 -7 days
Europe: 4 - 6 days
Latin America: 3 - 7 days
Other countries: 5 - 7 days
Your parcel will be left in a secure place, however please ensure you are available upon delivery. The buyer holds all responsibility for stolen, or lost delivery as a result of input of wrong shipment information.
If you have not received your package, please firstly check your shipment information. Then contact your local post. For any further enquiries, please contact us with your tracking number and order number.
Any possible taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer.
Order information
Yes, shortly after placing your order you will receive a confirmation email with all of your order details.
Your safety and security is of utmost importance to us. Our checkout is 100% safe and secure with a SSL-encryption to protect your data and information.
Cancelations must be done prior to your order being processed. If your order has been shipped, unfortunately we cannot cancel your order. You can cancel your order by contacting us.
Returns
Our team want to ensure this process is as smooth and hassle-free as possible for you! Please refer to our returns & refunds policy for information on refund eligibility and on how to progress with getting a refund.
We stand strongly with the quality of our products. Thats why you receive a 12 Month Warranty if on the rare occasion that your product fails to work. We want to ensure you are 100% satisfied with your purchase.
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Our customer support are ready to clear up any questions or concerns that you may have about our product, service, or brand. You can expect a reply within 24 hours.
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